Privacy Policy
Last updated: April 2026
What We Collect
We collect information you give us directly: name, email, shipping address, and payment details. We also collect basic analytics like pages visited and device type.
How We Use It
To process orders, ship products, send order updates, respond to support requests, and — only if you opt in — send marketing emails. We never sell your data.
Cookies
We use essential cookies for cart and session management, and analytics cookies to understand how the site is used. You can disable non-essential cookies in your browser.
Third Parties
We share data only with service providers needed to run the store: payment processors, shipping carriers, and email tools. They are bound by data protection agreements.
Your Rights
Under GDPR and similar laws, you can request access to, correction of, or deletion of your personal data. Email privacy@hype.shop to exercise these rights.
Data Retention
We retain order data for 7 years for tax and legal compliance. Marketing data is kept until you unsubscribe. Account data is deleted on request.
Security
We use TLS encryption, secure payment processors, and limited internal access. No system is perfect — if we ever experience a breach affecting you, we'll notify you promptly.
Contact
Privacy questions? Email privacy@hype.shop, or write to us at:
HYPE, 9 Wildpulm Street, Johannesburg, 1709, South Africa.